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Reach Out To Our Team
Have questions or need more information about our virtual mail solutions? You've come to the right place. Provide us with a few basic details about how we can get in touch with you and your question, and someone from our staff will review your submission and reach out to you shortly. You can also check our frequently asked questions page for answers to common questions.
Get In TouchWhy Choose Virtual Mail Now?
Protect Your Mail While Your Away
Eliminate the risks of mail fraud and identity theft that come with leaving your mail out by the street while your away. Your mail is always safe with Virtual Mail Now.
Access Your Mail Anywhere
View, download, share, or print your mail from anywhere in the world, giving you the freedom to travel, work remotely, and more.
Convenient
Our virtual mail solution is compatible with all of your favorite devices including your laptop, desktop, and smartphone, making access to your mail convenient and intuitive.
Need Help?
Before you reach out, take a look at a few common service questions and their answers below.
What forms of payment do you accept?
At this time, all of our subscriptions require an active credit card on file. We accept Visa, Mastercard, and American Express.
How do I cancel my account?
While we’re sorry to see you go, we have made it incredibly easy to cancel your account. Simply login to your account dashboard and click on Subscriptions. In the top section next to “Actions”, click cancel. Your subscription and mailbox service will remain active until the next billing cycle.
What if I only need my virtual mailbox for a short amount of time?
That’s not a problem! You can sign up for our virtual mail service for as little as one month. Our monthly subscription allows you to cancel anytime, and enjoy service until your next billing period.
What forms of identification are required to complete USPS Form 1583?
In order to complete USPS Form 1583, you are required to submit 2 forms of identification. At least one of those must be a photo ID.
Valid forms of photo identification include a passport, driver’s license or state issued identification card, government issued IDs, a military ID, or alien registration card.
If you only have one of these and need a second form of identification, you can also submit your current apartment lease or mortgage bill, vehicle registration card, medical bill, or insurance policy.
Is my account billed automatically?
Yes! We will bill you each month / annually depending on the payment plan you chose when you signed up and the status of your subscription. If you cancel your subscription, your service will continue until the next billing period.