Privacy Policy

Overview

This Privacy Policy governs the manner Virtual Mail Now collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.travelingmailbox.com website (“Site”).

Virtual Mail Now respects your privacy and we adhere to industry standards to safeguard and protect your data. This Privacy Policy is incorporated by reference into the Virtual Mail Now Terms of Service and Use.

Personally identifiable information

We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, place an order, fill out a form, respond to a survey, and regarding other activities, Services, features or resources we make available on our Site.

Users may be asked for their name, email address, mailing address, phone number, or other information necessary to successfully provide our Services. Users may, however, visit the Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities or use of the Services completely.

Non-personally identifiable information

We may collect non-personally identifiable information about Users whenever they interact with the Site. Non-personally identifiable information may include the browser name, the type of computer and technical information about a User’s means of connection to the Site, such as the operating system, the Internet service provider used, and other similar information to enhance our Service offerings.

Web browser cookies

Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for recordkeeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent, in which case some parts of the Site may not function properly.

How we use collected information

Virtual Mail Now may collect and use a User’s information for the following purposes:

  • To run and operate the Site. We may need your information to display content on the Site correctly.
  • Usage data, such as time spent on specific pages of the Site, pages visited, links clicked, language preferences, and the pages that referred you to our site.
  • To improve customer service and user satisfaction. Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the Services and resources provided on the Site.
  • To improve the Site and our offerings. We may use feedback you provide to improve our products and Services as well as plan for new product and Service offerings.
  • To run a promotion, contest, survey or other Site feature.
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  • To entities and other persons, including law enforcement, as required by law or in legal proceedings.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Site.

Sharing your personal information

We do not share or sell information with third parties for marketing or other purposes. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out emails, communications, payment processing etc. We may share your information with these third parties for those limited purposes.

Electronic Communication

If a User decide to opt-in to our notifications list, they will receive emails that may include company news, updates, related product or Service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf.  We may share your information with these third parties for those limited purposes.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

Virtual Mail Now may update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically to remain aware of any updates.

Your acceptance of these terms

By using the Site, you agree to this Privacy Policy. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us via any of the appropriate support methods below.

Terms@VirtualMailNow.com (Email)

877-722-6362 (Phone)