Virtual Mailbox FAQs

Get answers to the questions we hear most often from new customers here.

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We will send you an email when new items arrive at your virtual mailbox. Generally this happens once a day, however, if you have items arriving from different couriers at different times of day, that may not always be the case.

Yes, unlike other virtual mailbox services, we have no limits on the number of recipients who can receive mail at your virtual address.

Yes! We will bill you each month / annually depending on the payment plan you chose when you signed up and the status of your subscription. If you cancel your subscription, your service will continue until the next billing period.

Yes! You can use a virtual address as your business’ legal address.

In fact, a virtual address is the best way to register a business without a brick and mortar location, and can even help you protect your personal privacy when running a business from out of your home.

 Yes, you can use your US address to get an Employer Identification Number (EIN). Our virtual addresses are real street addresses that you can use it to receive business and legal correspondence, including your EIN filing.

No. The FDIC (Federal Deposit Insurance Corporation) requires US banks to obtain a physical address to prevent money-related crimes like identity theft and money laundering.  However, you do not have to be an American citizen or a permanent resident to open a U.S. bank account.

Some online banks may have different rules as well to help you get around this hurdle.

A virtual address is the easiest and most affordable way to maintain a business address in the United States. A virtual address provides you with a real street address you can use for business correspondence, and cost substantially less than virtual office services.

After your mail has been scanned, it is uploaded to our secure cloud-based software where you can review each mail piece as a high resolution PDF file.

Yes, you can replace the # sign in your virtual address with any secondary address unit designator you see fit, including Suite, STE,  and Unit.

Yes! Our virtual business addresses meet the requirements of a physical street address, so you can use it for IRS correspondence and for filing important tax related documents, including filing for an EIN.